Customers expect great in-store, online, and after-sales experiences. Service is the thing that customers are most likely to complain about.
Excellent customer service drives the success of some of the country’s most popular retailers. From New Zealand’s own Z Energy, to award-winning boutiques like Carven Streetwear, the business of selling is better for your bottom line when your people have the retail skills they need to make shopping a pleasure for your customers.
Even better, ServiceIQ makes it easy to upskill with on-job training programmes. Choose from entry level skills and knowledge, through to management qualifications. Or talk to us today about how we can help you find the right programme for your business.
Choose the right programme for you
ServiceIQ’s programmes take between four months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.